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The Contemporary Shifts in BFSI

Jitin Gupta enlightens the listeners through his informative podcast as he elaborates upon the trends and the future of BFSI

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4 Episodes

Jitin Gupta walks us through the financial institutions worldwide deploying technology-based solutions that give the power back to customers.
Mr. Gupta talks about engaging with young people and going beyond just apps and social media as it does not guarantee a connect with the millennials.
In this episode, Mr. Gupta dives into large investments into “customer moments” and the need to understand and respond to them in real time. He focuses on what startup’s require and how to initiate the process of funding.
Mr. Gupta concludes with customers’ desire of speed, ease, and transparency, along with instantaneous decision-making all of which have become a hygiene factor
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Giving Control Back to the Customers

Jitin Gupta walks us through the financial institutions worldwide deploying technology-based solutions that give the power back to customers.

6 Min 8 Sec

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Engaging Millennials in their Playground

Mr. Gupta talks about engaging with young people and going beyond just apps and social media as it does not guarantee a connect with the millennials.

7 Min 58 Sec

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Service will Matter More

In this episode, Mr. Gupta dives into large investments into “customer moments” and the need to understand and respond to them in real time. He focuses on what startup’s require and how to initiate the process of funding.

4Min 28 Sec

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Paperless will be the Norm

Mr. Gupta concludes with customers’ desire of speed, ease, and transparency, along with instantaneous decision-making all of which have become a hygiene factor

2Min 34 Sec

About Jitin Gupta

More than 13 years of banking experience with HDFC Bank and Axis Bank spanning across Wealth, Ethics, Sustainability, Rural Banking and Digital Banking verticals. His expertise lies in strategy and execution, which is what he is pursuing in his current role with Mudra. He also has a two year fellowship with Teach For India.

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