- Always begin with the Why: Why are you on Social Media and what do you want from it?
- Pick the platform: Don’t simply create accounts on all Social Media platforms because it is cool to be seen there. For example, if it is about Networking - choose FB, Twitter, LinkedIn; if it is about Visual Communication - choose Insta, Pinterest; for Vlogs - choose YouTube, Vimeo; for Interactive Media - Snapchat, TikTok and for Blogging / Community Building - Tumblr, Medium, Reddit
- Write / share to express, not to impress: Work on themes and what you actually want to share with people. Always write because you have an opinion or want to express an idea that you are passionate about. Don’t worry about the likes, focus on engagement and meaning. The likes will eventually come – and will come from relevant people.
- Stay relevant: Engage only on things that matter to you; or things that affect you. Do not engage on trending topics just because they are trending. If you are unfamiliar, or its not relevant to who you are as a person, discomfort will show, credibility will take a beating.
- Dump the calendar: The engagement will start enthusiastically but will quickly become a drag. You will forget the why and post generic stuff. By all means maintain consistency, but do not be led by the calendar. Be led by the topic or what you want to share.
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- Don’t fake it: Pick only topics that you are passionate about, or want to learn. Else, you will spread yourself thin and confuse the reader.
- Brace yourself for feedback: Whenever there is passion, there will be debate, discussion and dissent. Deal with the bad as gracefully as you deal with the good. That will show a balanced mind.
- Personal branding:
- Core: When you talk about core values and beliefs, it reflects not just what you are about and what you will do, it also subtly tells someone what you won’t do or what you don’t stand for. Very useful in work place conversations, interviews and the like.
- Personal anecdotes: When you get personal, people will relate in the form of “hey, she’s been there before, so she knows how it feels”. Not only are you being who you are, you will also help others be who they are as well. That’s when meaningful engagement and conversation will happen.
- Watch the line: When you get personal, so will others. Discuss and debate but know when to let go. Always be in control of the conversation. If it gets belligerent and one-upmanship becomes the goal, you will not be in control of the conversation anymore. Consequently, you will get lead to wherever the other person wants you to go. That, could end up being in complete contradiction to the Why.
Vaishali James
Co-founder, Imaginator
Sangatna Angels
Marketing, Digital & PR Committee
Chennai Chapter
Vaishali James leverages marketing and communication to build financial and gender equal ecosystems especially for women. A marketing professional with 29 years of experience, she is at the intersection of branding, customer experience, startup culture, women empowerment and inclusivity. She loves building brands, understanding the nuances of brand identity, storytelling, and market positioning. She sees customer experience not merely as a transactional interaction but as a vital extension of the brand itself, viewing every touchpoint, including employees, as an opportunity to reinforce brand values and create memorable connections.
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