Avaya

Avaya is an American multinational technology company headquartered in Durham, North Carolina, that specializes in cloud communications and workstream collaboration solutions. The company’s Avaya OneCloud experience platform includes unified communications (UCaaS), contact center (CCaaS), CPaaS and services. Serving organizations at 220,000 customer locations in 190 countries worldwide, Avaya is the largest pure-play UC and CC company, ranking No. 1 in CC and No. 2 in UC and collaboration. The company had FY20 revenues of $2.9 billion, 88% of which was attributed to software and services.